Cook Security Group
  • 23-Apr-2018 to 22-Oct-2018 (PST)
  • Oregon Service
  • Portland, OR, USA
  • DOE
  • Hourly
  • Full Time

100% paid medical and dental insurance; 401k with company match, a sales incentive and bonus program, paid vacation, Employee Assistance Program, Flexible spending account benefits after 90 days of employment.


 

Cook Security Group, listed as a 100 Best Companies to Work for, is looking for Two Full-Time Service Technicians with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture.

Summery: Responsibilities include, but are not limited to, installing wires and equipment, responding to service calls, conducting site surveys, performing installation startup, system commissioning, and customer training by performing the following duties.

Duties and Responsibilites include the following. Other duties may be assigned.

 

  1. Travels to client's site for alarm failure troubleshooting and repair. Expected to travel for up to a week at a time when necessary.
  2. Installs and services electronic and physical security products including pulling wire per applicable specifications and codes.
  3. Installs and wires electronic equipment used in systems.
  4. Accounts for all installation and service tools/equipment and all job parts/inventory.
  5. Tests all installed/serviced equipment to ensure proper performance and compliance with customers requirements and all applicable codes.
  6. Troubleshoots and repairs electronic and physical security equipment.
  7. Communicates important project status information to management as necessary (installation or service).
  8. Communicates with customers on job status or completion (installation or service).
  9. Conducts site surveys upon request of management.
  10. Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e. timesheets, expense reports, change orders, equipment transfers, etc.
  11. Follows Purchasing procedures using S2k system and supervisor approval to account for products needed.
  12. Maintains and controls assigned truck stock inventory in an organized manner. Reports stock items during company inventory audits.
  13. Maintains control, and safeguards all company or customer property or information of which employee has been entrusted.
  14. Ensures company vehicle is maintained according to established standards. Keeps vehicle clean, inside and out.
  15. Maintains clean driving record and operates company vehicles using safe driving practices.
  16. Responsible for training less experienced employees and trainees on company procedures, systems, and installation/service techniques.
  17. Ensures all work is preformed to CSG quality standards and practices.
  18. Works in compliance with Federal/State laws regarding safety of self and others at all times.
  19. Expected to solicit new business when not working on service or installation.

Qualifications:

  •  HS Diploma or GED equivalent
  • Three to five years experience and/or training in the security industry
  • Knowledge of and experience with security equipment, including but not limited to: alarms, access control, vaults, night drops
  • Exceptional customer service skills
  • Strong interpersonal skills
  • Basic computer skills including: word processing, email and database management
Cook Security Group
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