Cook Security Group
  • 17-May-2018 to 16-Jul-2018 (PST)
  • SoCal Admin
  • CA, USA
  • Competetive
  • Salary
  • Full Time

100% paid medical and dental insurance; 401k with company match, a sales incentive and bonus program, paid vacation, Employee Assistance Program, Flexible spending account benefits after 60 days of employment.

Cook Security Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Account Coordinator with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture.

GENERAL SUMMARY: Responsible for driving sales revenue from a regional territory; is the primary customer-facing person with support of Inside Sales and Customer Service; works closely with Business Development Account Manager to achieve team revenue and gross margin goals.

ESSENTIAL FUNCTIONS: Achievement of Revenue Goal:

  • Is primary interface with customers/prospects with day to day projects including coordinating site surveys and providing detailed quotes with CAC/Scope when applicable.
  • Responsible for working closely with Operations department in "handing off" both service agreements and installations.
  • Responsible for being primary internal interface with engineering and project management to assure smooth, efficient quoting and installation. Includes local Project Management, RVMS, & ATM/ITM.
  • Excellent communicator and team player.
  • Fulfills Budgeted Sales Revenue goal by following working as a team with Business Development Account Manager and CSG Team.
  • Be proactive with existing accounts and listen for opportunities to introduce additional reoccurring revenue service opportunities as well as new product/service lines (i.e. ITM and Cook's RemoteView Managed Services lines).
  • Responsible for attending quarterly meetings with all existing customers/prospects along with Business Development Account Manager and helping track in CRM.
  • Prospect and target new business by cold calling, schedule meetings, demos, and presentations as necessary to bring on new business.
  • Responsible for staying up on all quoting best practices on the majority of product lines CSG represents. Utilize product experts/specialists based on customer needs.
  • Responsible for sometimes working with technicians remotely to complete site surveys, gather information etc.
  • Responsible for being educated on service and product lines and to reach out to CSG resources & experts when applicable.
  • Responsible for turning all quotes (service and installs) around with in 48 hours with exception of large projects approved by GM, CEO, or CMO.
  • Be a team player with Sales & Operations team
  • Other duties and responsibilities as needed.


QUALIFICATIONS: Knowledge, skills & abilities:

  • 4 year bachelors degree preferred
  • 2 years of Complex solution sales Or Technical sales and/or installation experience
  • Must have sales experience or demonstrate ability to communicate features/benefits of technology in a complex environment utilizing exceptional communication skills.
  • Must have or achieve/maintain detailed product knowledge
  • Must be customer-service oriented.
  • Knowledge of finance-oriented sales a plus
  • Problem solving skills and comfort with dynamic environment essential for growth.
  • Proficiency with MS Office and computer literacy a must (including PowerPoint, MS Word, MS excel)
  • Physical Requirements include: must be able to type and use telephone/laptop computer
  • Travel and ability to drive an automobile may be required


Cook Security Group
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