Cook Security Group
  • 03-Dec-2015 to 31-Oct-2017 (PST)
  • California Install
  • Bay Area/Sacramento, CA, USA
  • Competitive
  • Hourly
  • Full Time

100% paid medical and dental insurance; 401k with company match, a sales incentive and bonus program, paid vacation, Employee Assistance Program, Flexible spending account benefits after 60 days of employment.

Cook Security Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Service & Installation Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture.

Location: Bay Area/Sacramento, CA

Summary: Responsibilities include, but are not limited to, installing wires and equipment, responding to service calls, conducting site surveys, performing installation startup, system commissioning, customer training, providing ATM maintenance and lock work by performing the following duties.

Duties and Responsibilities:

  1. Travels to client's site for alarm failure troubleshooting and repair.
  2. Installs and services electronic and physical security products including pulling wire per applicable specifications and codes.
  3. Installs and wires electronic equipment used in systems.
  4. Performs basic installations and minor repairs on all ATM products (multiple manufacturers).
  5. Installs, repairs and services mechanical or electrical locking devices.
  6. Accounts for all installation and service tools/equipment and all job parts/inventory.
  7. Tests all installed/serviced equipment to ensure proper performance and compliance with customers requirements and all applicable codes.
  8. Troubleshoots and repairs electronic and physical security equipment.
  9. Communicates with management and customers on job status or completion (installation or service).
  10. Conducts site surveys upon request of management.
  11. Completes and turns in all required electronic paperwork in a timely manner according to established procedures and deadlines, i.e. timesheets, expense reports, change orders, equipment transfers, etc.
  12. Follows Purchasing procedures using database system and supervisor approval to account for products needed.
  13. Maintains and controls assigned truck stock inventory in an organized manner and reports stock items during company inventory audits.
  14. Ensures company vehicle is maintained according to established standards. Keeps vehicle clean, inside and out.
  15. Maintains control, and safeguards all company or customer property or information of which employee has been entrusted.
  16. Performs other duties as required.


  • High School Diploma or GED equivalent required.
  • Associate Degree or military training/experience preferred.
  • Valid driver's license and clean driving record.
  • Knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, and under-counter teller equipment is preferred.
  • Lock work experience on installing, repairing and servicing mechanical or electrical locking devices is preferred.
  • Ability to travel for up to a week.
  • Ability to lift up to 75 lbs.
Cook Security Group
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